Skip to main content

You are here:

  1. Home
  2. About BM
  3. Contact us
  4. Contact form

Contact form

Contact the savings team by email

To help us answer your question effectively, please give us as much information as you can. The fields that are compulsory are marked *. If you're an existing customer, make sure your details are the same as those on your account.

Don't send us copies of statements or documents by email - we'll contact you if we require any further information.

Do not enter any credit or debit card details or your account numbers on this form as it is not secure.

Please note that we cannot respond by email with any personal account details. If you require any account details, we will respond to you in writing.

Your details

* Denotes a required field

* 

* 

* 

* 

* 

*  





We can only accept signed instructions by post for change of postal address or change of email address. We cannot accept these requests via email.

If you require a user name or access token, please contact our BM Savings Team on 0845 602 2828.

* 

Gross is the contractual rate of interest payable before the deduction of income tax at the rate specified by law.

AER stands for Annual Equivalent Rate and illustrates what the interest rate would be if interest was paid and compounded once each year. As every advertisement for a savings product, which quotes an interest rate, will contain an AER you will be able to compare more easily what return you can expect from your savings over time.

NET rates are illustrative only, allowing for the deduction of income tax at 20%. If you are a higher rate tax payer, you may have a further amount to pay. If we deduct more tax than you have to pay this can be reclaimed from HMRC.

Tax free is the contractual rate of interest payable where interest is exempt from income tax.

For telephone line opening times, please read the information in our contact section. Calls may be monitored and recorded for security and training purposes. If you're calling from outside the UK, please dial +441902 428 311.

© Birmingham Midshires
This site is intended for UK residents unless otherwise stated.
Birmingham Midshires is a division of Bank of Scotland plc, which is authorised for accepting deposits by the Financial Services Authority. It is entered in the FSA's Register and its Register Number is 169628. Registered in Scotland No. SC327000. Registered Office: The Mound, Edinburgh, EH1 1YZ.
To contact the FSA Consumer helpline, please ring 0300 500 5000 or visit www.moneyadviceservice.org.uk/.